Never put a caller on hold again
When your lines are busy, Tarsha AI catches every overflow call instantly, answering professionally, capturing details, and routing appropriately so no one ever waits.
Jessica Moore
Receptionist
David Kim
Front desk
Maria Santos
Receptionist
Tarsha AI
Overflow · handling
0 callers on hold · No wait time
Trusted by businesses like yours
Angela T.
Office Manager, Riverside Medical Group
"Friday afternoons used to be chaos. Every line busy, calls going to voicemail, angry callbacks Monday morning. Tarsha catches every overflow call instantly, handles it professionally, and I come in Monday to a clean list, not a damage control situation."
Robert H.
CEO, Hamilton Property Management
"We have a 5-person reception team but during peak hours they're all occupied. Tarsha acts as an unlimited overflow capacity, the sixth, seventh, tenth receptionist if needed. No caller ever gets a busy signal from us anymore."
Lauren K.
Director of Operations, Pacific Exhibits
"Trade show season floods our inbound lines for two weeks a year. Previously we'd hire temp staff and still miss calls. Now Tarsha handles the overflow completely, same quality, same information, instantly. We don't even notice the volume spike anymore."
The capability
Every busy signal is a customer experience failure
When a caller gets a busy signal or sits on hold, they don't wait patiently, they hang up and try a competitor. For most businesses, peak call hours are predictable. But the solution shouldn't be to overstaff your reception desk for every busy Friday afternoon.
Tarsha AI acts as your overflow safety net. When your lines are at capacity, calls flow to Tarsha instantly, with the same professional greeting, the same information, the same quality of handling. Callers never know the difference, and you never miss an opportunity.
Peak hours · what happens without overflow coverage
Caller 1
on hold 6 min → hung up
Caller 2
busy signal → called competitor
Peak hours shouldn't mean lost customers
How it works
Every overflow call handled without missing a beat
Lines full, Tarsha takes over instantly
The moment your lines reach capacity, calls automatically route to Tarsha. No busy signal, no hold music, no missed calls. The transition is seamless and instant.
Same professional handling every time
Overflow callers hear your business name, receive the same information, and get the same professional experience, whether it's your staff or Tarsha answering.
Every overflow call logged and summarized
At the end of each day, you see exactly what Tarsha handled during overflow periods, who called, why, what was captured, and what needs follow-up.
Overflow calls today
Sarah M.
Invoice question
Tom K.
New inquiry
Unknown
Left message
What you get
Unlimited capacity when you need it most
Instant overflow activation
The moment your lines are full, calls route to Tarsha automatically. Zero setup per call, zero hold time for the caller.
Staff lines: 3/3 in use
All channels occupied
→ Tarsha overflow activated
Caller waited: 0 seconds
Unlimited simultaneous handling
There's no limit to how many overflow calls Tarsha can handle at once. Peak hours don't create problems anymore.
Tarsha AI · simultaneous calls
∞
Scheduled overflow windows
Know your peak hours? Configure overflow to activate automatically during those windows, no manual switching needed.
Mon–Fri
12 PM–2 PM, 5 PM–6 PM
Weekends
Always Tarsha
Daily overflow reports
See every call Tarsha handled as overflow, who called, what they needed, and what your team needs to follow up on.
Today's overflow summary
23
Overflow calls
100%
Handled by Tarsha
4
Callbacks required
0 sec
Avg. wait time
Who uses this
Built for any business with predictable peak hours
No more busy signals. No more lost customers during peak hours.
No contracts. No setup fees. Cancel any time.